Terms and Conditions
DEFINITIONS
The “Owner” is Wanderland
The “Hirer” refers to the person, firm or corporation hiring equipment from the Owner
The “Equipment” means all the equipment and accessories supplied to the Hirer
“Terms” means these Terms and Conditions of Hire
"Booking" means any written booking or order made by the Hirer to Wanderland for Equipment and/or Services.
6. Damage means any damage to the Equipment, including but not limited to:
Stains left on Equipment due to food or face/glitter paint.
Damage to equipment due to being left in rain or direct sunlight.
Damage to the structure of the equipment due to incorrect or malicious use.
Damage to mats caused by high heel shoes, chairs, gazebo legs or pegs.
Damage to Equipment due to pets (e.g. soiling or chewing Equipment).
CONDITIONS OF HIRE
Unless otherwise agreed in writing by the Owner and the Hirer, these terms and conditions shall be the only terms and conditions on which the Owner will provide the goods and or services to the Hirer.
These Terms are deemed to be accepted by the Hirer on payment of a booking deposit, on receipt by the Owner.
The hiring of the equipment will commence from the commencement date specified on the hirer invoice and continue for the term specified. The hirer is entitled to use the equipment for the hire period. Any extension of the period must be agreed to the owner.
The hirer shall not remove the Hire equipment or any part thereof from the situation and position of its installation without consent from the owner.
The hirer agrees not to use the equipment at locations or purposes different to the equipment’s general designated purpose and specified suitability (such as indoor versus outdoor use).
The hirer acknowledges responsibility for the equipment and is liable for any damage.
The Hirer acknowledges that under no circumstances will the owner be held liable for any injury caused by or arising from the use of Equipment supplied and the Hirer hereby releases Owner from any loss or damage howsoever arising whether arising under statute, from negligence, personal injury, death, property damage, infringement of third-party rights, or any indirect, special or consequential damages or injury to any person, corporation or other entity.
All Equipment remains the property of the Owner at all times.
PAYMENT TERMS:
A 30% nonrefundable booking fee is required to secure the selected equipment and booking. This deposit is due no later than 3 days after the invoice is issued.
The remaining balance and a $100 bond are due in full 14 days before the event date.
The bond will be refunded within 2 days after the event, provided that all terms and conditions have been met.
Owner reserves the right to cancel any bookings if payment is not made within the stipulated timeframe.
Hirer is responsible for all costs incurred to collect unpaid monies due
CANCELLATION AND VARIATIONS
No Refunds will be issued under any circumstances once bookings are confirmed.
If the Event is cancelled more than 21 days out from the event date Owner will supply full credit available for 24 months.
If the Event is cancelled by the hirer less than 21 days out, 50% credit will be issued to hirer. If the event is cancelled less than 14 days out, no refund or credit will be issued.
Deposits are non refundable, transferrable and cannot be exchanged for a credit note.
Hire items intended for outdoor use are subject to weather conditions. The Owner reserves the right to withhold Equipment use if weather conditions pose a risk or Hirer must have a contingency plan for wet weather.
CLEANING & PRODUCT HIRE CONDITIONS
If items are returned unclean, the Hirer will forfeit their bond and/or additional charges depending on the extent.
If vinyl or signage is placed on any products, this must all be removed after use of product, otherwise a cleaning fee to remove will be charged to hirer.
All Balls are to be returned to the Ball Pit before Owner arrive for collection or Hirer’s bond will be forfeited.
The Hirer will take responsible steps to ensure the Equipment remain in a clean condition. If something is accidentally spilt on Equipment wash off immediately with a damp cloth.
DAMAGE OF EQUIPMENT
The Hirer is responsible for any loss or damage to the equipment for any reason whatsoever except damage which is caused by reasonable wear and tear.
If damage or loss occurs while in the Hirers care, full replacement costs will be charged. If damage or loss is inflicted the Owner reserves the right to invoice and collect from the Hirer the remaining balance required to replace damaged or lost items.
If part of a set is damaged, stained or lost, the Customer is responsible for the full replacement of that set.
In the event of Equipment being stolen, a police report must be provided and the hirer will be responsible for payment of any insurance excess relating to such Equipment.